Privacy Policy

Who we are

ChainGain.com (https://chaingain.com) is owned and operated by Chain Gain, based in the State of Michigan, USA. You may contact us with any questions or concerns at:

hello@chaingain.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our site contains contact forms for getting in touch with us. We use information collected in these forms for respectfully communicating with clients and prospects. Your information will not be sold to a 3rd party.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to collect information about how users use our products. We do not record personally identifiable information in Google Analytics except for IP addresses, which are used to determine the approximate location of our users, so we can tailor content appropriately. We never include information such as email addresses, personal names, and phone numbers.

We may log IP address, IP location, and browser information for security purposes, to determine the origin of any potential attackers.

Who we share your data with

Should you request a quote, or otherwise purchase or inquire into our services, we may share your information with 3rd parties involved in fulfillment of those services, for the purpose of fulfilling such services.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We retain information users send us via the website indefinitely, for the purpose of interacting with them and providing them with services. If you no longer wish to do business with Chain Gain, and would like us to remove your data, please send an email to hello@chaingain.com with the phrase “UNSUBSCRIBE” in the subject.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

Please direct any questions or concerns about your privacy when using this website to hello@chaingain.com

Additional information

How we protect your data

  • We use SSL across the whole website.
  • We use reputable and secure web host(s) (including, but not limited to SiteGround, WP Engine, AWS, Digital Ocean, and/or Google Cloud)
  • We do not send user information to 3rd parties except as required by services purchased by the users and their representatives.

What data breach procedures we have in place

If we believe your personal identifiable information has been compromised, we will make the information public as soon as possible, after assessing the extent of the issue. We will attempt to contact you via one of the following methods:

  • Email
  • Phone
  • A notice on our website or social media